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Temporary changes to probate service

12th February 2024

You may be aware that from Wednesday 14 February HMCTS will be temporarily changing the probate enquiry line opening hours. HMCTS have decided to implement this change in response to a forecasted peak in applications over the coming months. They have assured The Law Society, based on unpublished data, that they have been making good progress over the last four months in issuing grants and don’t want to lose this momentum.

The phonelines will therefore be open from Monday to Friday, 9am to 1pm. This means necessary resources will be placed on examining and issuing grants. We’ve uploaded this notification on our ‘applying for probate’ page:

This change is scheduled to be in place over 12 weeks. The Law Society will be meeting with HMCTS at the six week point to review how it is progressing.