This session took place on Wednesday 17 September

Presenter: Victoria Clarke, Elite Law Solicitors

For access to the recording and slides, please email Elouise at elouise.enright@surreylawsociety.org.uk

Navigating Difficult Behaviours from Litigants in Person: Best Practices and Conflict Management is a presentation designed to equip legal professionals with effective strategies for managing challenging interactions with self-represented litigants. It explores common behavioural difficulties, communication barriers, and conflict triggers, offering practical techniques for de-escalation, maintaining professionalism, and ensuring fair case management. The presentation also covers ethical considerations, courtroom dynamics, and psychological insights to help legal professionals navigate these interactions with confidence and clarity.

What people have said about Victoria’s previous sessions:

• Victoria was clear, informative and knowledgeable.

Victoria Clarke

Victoria is Head of Family and an Equity Partner at Elite Law Solicitors. Victoria won Lawyer of the Year at the Surrey Law Society Awards 2024.

Victoria also gives talks through MBL over multiple subjects including crypto-assets on divorce, short marriages, pre-nuptial agreements, and disclaimers. In this session Victoria will be taking you through the reasons why you need a disclaimer, the best way to introduce one during your case, and how to draft your disclaimers.